This policy describes the information we may collect when you browse our website, register, contact us, or use courses and related services. We will update this page if our practices change.
Information collection and personal information
We may receive information you provide directly, such as your name, email address, phone number, account details, messages, and learning-related information associated with your account.
When you visit the website, technical information such as browser and device details or basic usage information may also be processed to operate and maintain the service.
User registration
If you create an account, information needed to set up and maintain that account is processed to provide sign-in, account, and learning features. Keep your login credentials private and contact us if you believe your account has been accessed without permission.
Course purchases and payments
If you purchase a course or package, order and transaction information may be used to confirm and administer the purchase. Payment details are handled through the payment services used for the transaction; we do not request that you send card details through the contact form.
How information is used
Information may be used to provide and manage accounts, courses, purchases, and support; respond to enquiries; maintain service security; and meet applicable legal requirements.
Data protection
We use access controls and other reasonable safeguards intended to protect information. No method of online storage or transmission can be guaranteed to be completely secure.
Cookies and similar technologies
Cookies or similar technologies may be used where needed for website operation, preferences, or service functionality. You can manage cookies through your browser settings; disabling them may affect some features.
Third-party services
The website may rely on third-party services for hosting, authentication, payment processing, or other functionality. Those providers process information under their own terms and privacy practices.
Data retention
Information is retained for as long as needed to provide the service, maintain relevant records, resolve issues, and meet applicable legal obligations. Retention periods may vary depending on the type of information and purpose.
Your rights
Depending on applicable law, you may have rights to request access to, correction of, or deletion of personal information, or to raise an objection or concern. Contact us to make a request; we may need to verify your identity before responding.
Contact
For privacy questions or requests, contact AI Institute Satana at contact@aiinstitutesatana.in.